|
Click here
to view our FAQ >>
"Thank you so much for your interest
in Chef Maura, Inc. We welcome all comments, questions and feedback
in order to provide you with the very best personalized service.
Please let us know how we can help you."
Sincerely,
Chef Maura
Chef Maura, Inc.
410 Glendale Drive
Richmond, VA 23229
Fax: 915.7255
info@chefmaura.com
804-740-7654
Sales Administrator
Laurene Fugate
laurene@chefmaura.com
What are the costs of the bags and does this
include tax?
Tuesdays with Maura
Full Bag: (10 entrees plus comfort containers) including tax:
$139.95
Half Bag: (5 entrees plus comfort containers) including tax:
$79.95
Transition Point Thursday
Full Bag: (12 entrees) including tax: $199.90
Half Bag: (6 entrees)
including tax: $99.90
Senior Selections
Full Bag (10 entrees plus comfort containers) including tax $110.00
Half Bag (5 entrees plus comfort containers) including tax $60.00
How do I pay for this?
We accept checks or cash only. Payment can be given to the driver
at the time of delivery or mailed to our office, if you are purchasing
a gift for someone. If you will not be home at the time of delivery,
you may leave the payment for the driver and the driver will leave
your food. Please let us know where the check will be so we can let
the driver know. During warm weather, if you will not be home, we ask that you place a cooler outside your door to maintain the freshness of your meals.
Checks should be made payable to Chef
Maura, Inc. Please note in the "memo" section of your check the date and last name
of recipient. For example: "memo: meals for Phipps, 2/19/04"
Are deliveries limited to the Richmond, VA metro area.?
If you are uncertain whether you are in our delivery area, please call or e-mail. We deliver North to Mechanicsville, West to Short Pump, South to Chesterfield, and East to the airport. Click here to download a map.
Should I tip the driver?
This is certainly appreciated by them, but not expected!
What is your mailing Address?
Chef Maura, Inc.
410 Glendale Drive
Richmond, VA 23229
(804) 740-7654
Can I leave my order on the answering
machine?
Yes. Please be sure to speak clearly
and slowly. Repeating the information is always helpful. We need
the recipient’s name, address (including
the zip code) and their phone number. A cell phone number or work
number is helpful, also. If you are ordering for someone else as
a gift, please include your contact information as well. When we
receive your message, we will add the order to the route immediately
and call you back to confirm everything.
When I order online, how will I know if my order went through?
If all of the necessary information was filled out, you should receive
a confirmation via email shortly after placing your order. If you
do not receive this confirmation, then your order did not reach us.
It may be safe to call the office and check with us at this point.
What should I do with my leftover Glad Ware containers?
We will "gladly" take the accumulating
Glad Ware containers off your hands if you would like. Just give
them to your delivery
driver the next time we drop by. You are welcome to keep them for
your own use or recycle them.
Are your meals compatible for Vegetarians?
We have researched this option and unfortunately, the demand for
full vegetarian orders does not prove to be cost effective for this
program.
What if I have special diet restrictions?
For specific food allergies Maura will
do her best to rearrange selections of the current week’s
menu. Please make a note of your specific food allergies in your
online order or call us and
we will prepare your bag accordingly.
Special Note: It may not be
possible to accommodate every special request. We apologize for any
inconvenience this might cause, and
invite you to keep watching the weekly menus for a combination better
suited to your needs!
If I have plans or my schedule is chaotic, can I make arrangements
to receive my food before 5:30pm?
With prior notice and sufficient quantities
of orders, we can deliver to your office in the afternoon, for
either “Tuesdays With
Maura” or “Low Carb Thursdays” between the hours
of 2:30 and 5:00pm. We will only be able to do this if: 1. More than
3 people in your office sign up for a delivery that day OR 2. We
are already delivering to an office or home nearby. Call us to discuss.
(804) 740-7654
Will I be rewarded if I refer people to Chef Maura?
Absolutely! We keep a close eye on the "referral" section
of our online order forms. The client who gives the most referrals
each month (meaning an actual order is placed) will receive a week’s
worth of free meals. Tell your friends to make sure to list you by
name as the referral when they order.
back to top
|
